This is my family's first time visiting Niseko and we are clueless how to choose a suitable accomodation. Japan Ski Experience has been most helpful in guiding my through the possible options. The responses were very promot, detailed and helpful to enable us to make an informed decision based on our preferred budget. The staff such as Duncan was patient in answering my numerous questions. And I am grateful there were emails reminding me of my next step, as the trip was drawing closer. For example, it was time to book my transport, to book any ski activities. Lastly there was a travel document which summarised all our reservations and the details. That was really great for us. Thank you!