I contacted Jay Brokers to quote a price for a phone I had upgraded out of, and received an immediate response, which was the highest quote from any similar online company. I accepted the offer, received an email to print my shipping information, received a notification when they received it, an update on the progress, a confirmation that it met the standards I described it to be, & then notification my check, for the exact amount quoted was sent. The arrival time was slated 3-5 days, I received it on the 4th day. I was reluctant & hesitant about doing this, and I am thrilled beyond description to not be taken advantage of. I will absolutely use Jay Brokers again in the future, & will refer my friends as well. Ps. Exemplary streamlined ease of use with your website! Any email I received containing links all worked, and it is sad that other companies overlook a detail like that. Thank you!