After purchasing a new laptop, I knew I needed to sell my "old" one. Then I started reading online reviews about the companies offering to buy electronics -- how frightening! Most appeared to be thieves. But the reviews about Jay Brokers were generally positive, so I put aside my fears and decided to give them a try. What a truly pleasant experience!! They reassured me they'd wipe my personal information off my computer, they e-mailed me every step of the way (when it arrived, when they checked it over, when they sent out my payment), AND they paid me exactly when and what they said they would!! Woo-Hoo! It's always scary doing business with virtual strangers, but I found Jay Brokers to be professional and honest and reliable. I'd be glad to do business with them again!