I sold three items to Jay Brokers. I had a couple of bad interactions with other buy-back electronics websites. One offered me $50 for my used Iphone 4s, while my carrier was offering $35. I took the offer from the website, only to have them write back and offer me $5 for my iPhone! They claimed water damage, etc. when it was in near-perfect condition! So with Jay Brokers I started with a used Kindle Fire, they paid me what they offered and agreed with my estimate of its condition. Same with the next two items, two iPhones, a 4s and a 5c. Paid quickly through paypal. In my opinion, they are the BEST buy-back site on the web!