I was pleasantly surprised at how smoothly and quickly the transaction took place. I used there label an was notified as soon as they received, which was maybe a day or two later. They told me they were processing and a day or two later I had my Amazon credit. Highly recommend if your satisfied with there offer..Maybe I could have gotten more on EBay but then I would have listing, selling fees along with paypal cost and shipping. (I sold kindle like that. Person received and wasn't happy so I gave full refund.) Using this company it is what it is and I trust there valuation. Bob