I was pleasantly surprised. I wanted to sell two of my old phones and found this website with really good reviews. I did my research because it sounded too good to be true. They made me an offer, I accepted and shipped my phones. I thought one of my phones was a 128GB and it was actually a 64GB so they contacted me with a lower offer. I was really impressed with there honesty. They went to setting on the phone and took a picture of the capacity reading 64GB to show me why the offer was lowered. I dont think they had to do that but I was happy they did.The entire process was very easy and I received my money quickly.