I wish there was less than 1 star. I have ordered on Jazp, and they were to deliver a gift set, in which one of the item was missing and I bought quiet a few. Now, I wanted to return the item and also get a replacement for the one that had a missing item as part of the gift pack. 1. There is no contract number to call and talk about it raise a complaint. 2. They took 1 week to respond to my return request. 3. They took 1 month get the return request 4.amonth later, the delivery guy comes till my door step,he sends me a photo of my building (photo attached) right in front of my building and he says I can't come up, you have to come down in a very authoritative tone.. What would you do? Jazp, are not the right people to shop with, quality of the product, value for money is not worth it. It's daylight robbery. Never shop at Jazp...I got to know later from some friends of mine Fordeal or is it 4deal..not sure.. Is suppose to better.. I'm taking my money there..