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Ray Heap
Ordered 2 tins of decking stain. When delivered I opened the boxand found that the lids had come off the tins in transit. The stain was leeking out of the plastic bags. Asked for the items to be replaced. JDS originally ignored my request. They eventually offered a 15% partial refund. Pointed out that under current law I was entitled to a full refund and that they are liable for transportation costs. Sent items back then had to chase them for the refund on the returned items. Avaoid this company at all cost.
5 months ago
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