I was wary of buying a car online as I live in Oxfordshire, but needn't have worried. Extra photos and a video we're emailed to me of the car and a copy of the service book so I could see it's history. The smallest of questions were not an issue and responded to the same day. The car was in perfect used condition in delivery, with scratches pointed out to me by the sales team removed. A small dent was noticed on delivery, this was rectified at my convenience within a week. The car came with 4 new tyres and a quarter tank of fuel when off loaded from the truck. The whole purchase was smooth and easy with no pushy sales tactics - and even a Xmas card recieved from the salesman today with a note hoping alls well. I couldn't have asked for a better service, and I am very pleased with the car.