Thought I bought a great car - expected no problems. Exact opposite - not taxed when picking up car - had to wait. Battery warning light on - travelled from M'bro to Boldon! Called to report fault only to be told that I would have to take it to the nearest Mazda garage myself - no assistance from them. Took it to Gateshead Mazda Garage and they couldn't have been more helpful - fixed the problem, no hassle. Few days later discovered that I didn't have spare wheel or puncture kit in the car - been driving around like that for a week. Phoned M'bro only to be told there should be one - I pointed out what would i have done in an emergency, only to be told 'that was what breakdown cover was for'!! Eventually after standing my ground a puncture repair kit was delivered to me along with a car manual - which I never received. I love my little car, but not the customer service I received.