We recently purchsed a kia sportage from Preston farm kia stockton.We had a few issues firstly we were told we would get 3 years free servicing and when we came to collect the car it wasn't available on the car we were buying, we were offered 1 year servicing as a good will gesture after we said we wouldn't buy the car without it but that really wasn't the point.If your told something is going to happen it should.When we got the car it had numerous dents that should have been sorted before we collected the car.Also it was ment to have been valleted?It had mold growing between the front chairs and centre console,it was rectified but only quickly and given wipe.We had to have the car valeted at home.The car had no fuel (3 miles)when again we were told it would be full.We had to take the car back 2 weeks later to have the dents sorted and to have the handbrake done as it didn't hold the car at all.I think overall the service was confusing and we were told a lot to get the sale and then it changed once we agreed to go ahead. Basic customer service could be better no-one seemed to know,what was happening and when it was happening.Also having enough fuel to get you home would be nice.3 miles left isn't good enough.Our sales executive was obviously new and maybe needed someone to keep him right and to make sure things we were offered can actually be done.