Having previously visited an Evans Halshaw garage, I felt this appeared much more professional, with all of the staff behaving professionally and as I'd expect, unlike at Evans Halshaw. I felt at ease. They also walk away and make you a cup of tea -- whereas the Evans dealership I was at pointed me in the direction of a tatty coffee machine. Sometimes the little things make all of the difference. I was also left to walk in of my own accord. Evans jumped on me as soon as I got out of my car. Ian Phillips was professional, friendly and actually knew what he was talking about. He seemed fair and wanted to help me get what I wanted - he wanted to know that I knew what I was getting into - explaining the features of the car and how they may actually be a disadvantage (no heated windscreen). He wanted to make sure I was informed about the decision and sure that I was happy with it. And I am! He made everything as easy as it could have been and also got me exactly what I wanted in an incredibly short space of time. Thank you Ian & Jennings!!