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D Tripcony
This is the third car we've bought from Jennings and prior to this I would have given them a five star rating. This time there were a few points that the car had to go back for, none were serious but they were annoying. First thing was I let myself be talked into paying around £270 for Supagard. The paint on the car when I got it home felt really rough so I queried it and was told it was probably sap as it had been parked under trees. That was the main problem. A bit of foam was sticking up inside one of the sensors, valve caps were missing and the housing around the steering column was loose. It went in to have these rectified but when I got it back only part of the car had been cleaned and there was also a small scratch on the rear door which wasn't there when we first got the car, the other minor things were just the same. So I complained again and it went to the body shop where it was "clayed" and polished which meant another day without the car. When I got it back it had been cleaned properly and the other things were sorted but can Supagard stand up to the cleaning process is the Supagard still on the car or have we blown £270? As I have already said this is our third car from Jennings South Shields and we have had no bother before. Each time the salesmen have been really good, no silly patter, never in a rush to make a sale and we have had very good deals compared to offers from other garages. I'd still recommend the garage but advise people to exercise a little caution.
6 years ago
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Jennings Motor Group has a 4.7 average rating from 2,070 reviews

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