I am really happy to be traveling with JENZA. The customer service is great, both Shontelle and Louis do a great job here in New Zealand. You can always call them, even at night. They explained everything to us and I think I am well prepared for my Work and Travel year. The price is ok but you get a lot of things like a shuttle to the hostel, 4 nights in a clean and good hostel, some socializing events which are pretty cool. I'll let you know when I have more experience but for now I'm really happy with the organization and would always recommend traveling with them.