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Anonymous
So to everyone out there that gets sucked in to purchasing an extended warranty don’t do it. Jeromes has been a very nice Store for many of our furniture but beware, not all of the furniture works especially electronic recliners. So I purchased the extended warranty against my wife’s Will and she was completely right. One of my recliners ceased to work and after three weeks a technician for the warranty company came in diagnosed the problem as a broken controller. Since this manufacturer Is in China, we will not get the parts to fix our recliner for three months. We also had a little accident in our brown color sofa which caused some odor and because you cannot see the stain they did not cover cleaning it. We have called Jeromes supervisors and their attitudes are that is not their fault basically we chose that company so we have to deal with it. So far everyone out there do not purchase any warranties or electronica recliners at Jeromes because you are on your own.
3 years ago
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Jerome's Furniture has a 1.1 average rating from 60 reviews

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