I ordered my furniture back in March of 2021 they kept telling me that my sofa, love seat and ottoman were in back order but, that it would be delivered by May. They finally delivered my items in July 5th damaged and I was still missing my sofa. My furniture came Damaged, lies about delivery dates, they were suppose to pick up my furniture items today but, the delivery guy (Kevin Mejia) we was too lazy to look for my apartment unit and left.
I have requested to take time off from work July 5th and July 12th and both times I was disappointed ☹️ I will never purchase anything from Jerome’s customer service is horrible. I had to dial 9 so, I can speak to a Spanish representative in order for me to be heard.
3 years ago
Jerome's Furniture has a
1.1
average rating
from
60
reviews
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