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Anonymous
Don’t bother. They never take responsibility and find justifications to deny your claims and not fix anything. Floor lamp only worked for less than a year and they wouldn’t fix it. Rep said it was under a year warranty but the manager said they don’t have warranty for it. I bought warranty for my sofas. They got stained and Jeromes found a justification so they wouldn’t have to clean them. All orders are backlogged for about 2-3 months. I received a wrong color sofa. Had to wait again until they ordered the right one. Customer service is horrible. The other sofa was damaged.
3 years ago
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Jerome's Furniture has a 1.1 average rating from 60 reviews

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