Purchased a sectional and at the time was sold an additional warranty from a third party that was told would cover accidental pet damage, no questions asked. When I called to file a claim it was immediately denied after first being told a claim was already filed when in fact it wasn’t. When I explained the situation and that we were told no questions asked they said that was on the store. I tried talking to customer service and got no where, in fact they stopped responding to messages I was sending them. I find it very odd that they would sell a warranty and not provide the true details of said warranty. Now I am sitting with a sectional I cannot use because they wanted to upsell and do not want to take responsibility for the actions of their sales staff in providing false information to the customer. Do not buy from them if you are in fear of having pet damage to your furniture ever even though they will tell you different, thanks Jerome’s for my wasted $4000.00