I purchased a couch on 3/13 it was "In Stock" and was informed it would be in early April for delivery so we would have to wait 2-3 weeks. Well 2-3 weeks passed and nothing. not a call or an email to say it will be longer. So I called on 4/11 so get status update was informed there were 2 pieces missing and they would be in next week and I would get a text for delivery. Called again on 4/20 to see what was up only to be informed now it is pushed out to early May so another 2 weeks away. Again I had to call in to get this update. My only recourse here is to continue waiting for who knows how long since no one there can actually give me a date or to cancel and get my money back. There have been zero apologies for the wait zero apologies for the lack of communication no offer to discount it for the wait and bad service just oh well. So here I am now 6 weeks in with no couch.
2 years ago
Jerome's Furniture has a
1.1
average rating
from
60
reviews
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