Buyer BEWARE. What an absolutely horrible experience I had with Jerome's in Laguna Niguel. I was delivered a sofa that wasn't anything like what was in the showroom. It was hard and the seat was 3 inches deeper. I was told it will break in. Not sure how 3 inches would get shorter. I was forced to pay the delivery fee $99 then forced to pay $277 for them to pick it up. This ordeal was months of waiting to get delivered and months to pick up and a month for them to give me a refund, which I still dont have. All I got was lip service. They do not answer phones they do not respond to emails, they do not respond to texts. I went back in the store only to be told to call the phone number. The answer message tells you to hold over an hour because they are shorthanded. The delivery was a month late. When it was delivered, I was not given a time window and they didn't even show up. Then the next delivery they didn't deliver in the time window they gave me. There are many sales people happy to take your money but their hands are tied when you run into trouble. What a joke. My advice...DONT EVEN WALK IN A JEROMES FURNITURE STORE. F -