I booked a holiday though Jetline to visit my son in the UK. When I booked, I knew they were charging too much for everything, but I had no time to plan and really wanted to see my kid, so I just went with it. The trip got canceled because of COVID, but Jetline is refusing to issue a refund. Instead they’re offering a “credit.” But remember how I said I was already being overcharged? They heaped extra fees on us the first time, I can’t even imagine how much we’re going to be charged to use this “credit.” In fact, I even asked them if we’re going to end up having to spend double just to make use of the funds and THEY DIDN’T DENY IT. Craig was our agent. He wasn’t even helpful during the sales phase! Please do not use this company. They’re truly the worst.