Stay away from this company. I naively booked with them thinking they'd be trustworthy. I thought everything would go back to normal by Nov 2021 but the package to Iceland which I booked, came with the fact (after) that Iceland requires travelers to quarantine for 5 days which made no sense considering my trip was only 7 days. This isn't Jetline Holiday's fault but the trip still doesn't make sense overall. I contacted Jetline Holidays months ago to cancel this trip. From August all the way to October (now), they've yet to reply yet they emailed and spammed me constantly saying my Iceland hotel was cancelled due to COVID-19 and changed. I responded to them telling them I've tried to cancel this trip multiple times but they kept telling me it's not their problem and that the trip is still as-is. I had to contact my credit card company to discuss with them to return the funds to me because this trip makes zero sense and Jetline Holidays kept aiming me toward their "terms and conditions". They clearly don't care for customer service. I was done dealing with them. What's worse is that they don't operate in the USA so all the numbers come up as either Spam Likely or they call at inconvenient times where I cannot pick up. I will never book with this company ever again.