Jetline do not respond to emails and put nothing in writing so the customer can't provide evidence for Section 75 credit card claims. Flights were cancelled, they refused to refund without deducting £40. Credit voucher offered which lasts 24 months. Had no choice but to accept as bank (Halifax) enabled them by ignoring my testimony and only taking into account written evidence. There was no written evidence as they only respond verbally, if at all. The whole process took 5 months and only a credit voucher for the accommodation was given.
2 years ago
Jetline Holidays has a
1.5
average rating
from
159
reviews
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