Bought trip to Lisbon on Wowcher - Jetline travel was the company. When I called to book, was told that the hotel would not after all have an en suite bathroom and I had to pay a huge amount more for direct flights, plus there were all sorts of other extras not mentioned in the ad that all had to be paid for, if wanted (e.g. taking a small bag on flight). We fought the en suite bathroom issue and it was a nightmare trying to get Wowcher on board - given that they carry the misleading advertising. Jetline tried to get us to go to a cheaper hotel, but in the end agreed to provide what is says in the ad - only because we provided a screenshoot and sent a legal letter outlining our consumer rights. Getting checked-in for flights in both directions was awful. You can't do online check-in yourself when an agent has booked it. We had a nail biting time continually emailing and phoning until our boarding passes arrived. On the return trip they tole me they couldn't check us in without our passport numbers and we had to cut short our last day of sight seeing and return to the hotel, only to be told by the next advisor that they already had this information. What we found was that most of the advisors don't know how any of it works -they seem to be an Indian / Asian call centre. If the price seems too good to be true -it is - beware - the true cost will be much higher. NEVER using this company again, or trusting WOWCHER either, for that matter.