I booked a dream holiday that was advertised with Travelzoo. Oh boy, I wish I read reviews before booking. Some of the reviews that mention lying and never getting back to you, Indian call centre with no knowledge or customer care. All true unfortunately! To cut a long story short, the hotel they told me was open, hadn’t been finished and we were offered much inferior hotels as alternatives. Ended up paying for a hotel and flights that would have been cheaper to book with any agency or booked ourselves. Absolutely shocking that travelzoo associate themselves with this awful company. Please, don’t use them.