We booked 18 days in Italy in April and & May this year. Price was 3200 per person for Rome, Florence, Venice, Capri, Ischia, and Sorrento. Hotel with breakfast in 4 of the cities and Hotel including breakfast & dinner in Ischia for 6 nights! , Airfare was included from Dallas with train transfers between Rome, Florence and Venice, and airfare between Venice and Naples. In Naples transfers from the airport and ferries to Ischia and Capri were also included. We had to book our own transfers from Rome airport and from train stations to the hotels but it was pretty cheap. We also had to book our own tours and day trips but that was easy also. So maybe we just got lucky but everything was furnished as advertised and customer service was very helpful when needed. You just have to understand exactly what is included and what is not when you book your holiday. We had an incredible time!