This is a terrible company to deal with and if I had read the reviews before booking would not have booked with them. Never ever book a holiday which includes flights. Airlines cannot trust the information given by them is correct. I have had enormous trouble with Ryanair to get my boarding pass. I had to verify who I was by photographing my passport, taking selfies and sending a photo of my signature. It literally took me 2 days to sort it out. I asked for Jetlines help and they were very rude and couldn't or wouldn't explain why I had go thro the process. When at last I was able to get the boarding pass Ryanair set me a nice email as to why this has happened. Simply they didn't trust Jetline cruise to give the right details. They also said the co. paid with their credit card and if a refund was due couldn't guarantee I would get it because of how the seat was paid for. They strongly recommend never to book a flight thro a third party. It is not safe