They did not have my chosen watch in stock, however Jewellers Ark said an order from Rotary was due any day and the watch could be with me in about a week, the price was so good I placed an order, true enough the watch was with me a week later, I'm so pleased with my new watch and really happy with the service I got, the postage service used was excellent as was the packing, in fact I have never received an item so well packaged "ever", the bracelet strap had been shortened to exactly the length I'd quoted, so fitted perfect. I would certainly use JA again and firmly recommend to others. Service like it use to be !!