DISGUSTING CUSTOMER SERVICE This is by far the worst customer service I have ever received. The company will tell you they offer a premium service and give peace of mind with a 3 month guarantee. On the first visit bait was laid with no identification of pests and the poison was left in areas that had no activity or sightings. As you would expect that bait had not been touched. I was told they would return in three weeks. I was also informed they could not lift floor boards and I should arrange this myself if I expected them to lay bait in these areas. When I called to complain I was met with responses such as “where did you get your pest control degree?” And “Please address the small claims papers to our head office”. If anyone has had similar experiences I urge you to contact your credit card company and raise a complaint. They should not be able to get away operating their business in this manner and deserve to be named and shamed. A complete disgrace to their industry. SCAM ARTISTS Any response below asking me to reach out to resolve will be nothing more than PR stunt. I exhausted all options and was told I would have to take them to court. If they now try to advertise a caring response I am embarrassed for them.