I recently hired JG Pest Control to address a pest issue in my home, and the experience was nothing short of disappointing. The technician seemed unprepared, lacked knowledge about the pests, and the treatment provided was ineffective. The frustration with also extended beyond the inadequate pest control itself to their abysmal customer service. Attempting to reach them for follow-up questions or concerns felt like navigating a labyrinth of inefficiency. Phone calls often went unanswered, and when I did manage to get through, the representatives seemed uninformed and unhelpful. There was a distinct lack of empathy for the ongoing pest issues I was facing, making the overall experience even more disheartening. Emails requesting clarification on the treatment process and seeking additional guidance were met with delayed responses, if any. The lack of communication and responsiveness from the customer service team only added to the frustration of dealing with an already problematic situation Overall, I cannot recommend this company based on my disappointing experience. It's essential to choose a company that demonstrates expertise, thoroughness, and effective communication, qualities that were sorely lacking in this case. AVOID AVOID AVOID!