The overall shopping experience from JimmyJoy was delightful as always; however, I noticed you have sent the package via UPS this time. I must confess this was one of the worst delivery services I have experienced. It took them more than a working week to deliver the package; they failed to deliver on the expected arranged day (so I missed a whole working day staying at home for nothing and waiting for the package that did not arrive at all); they failed to receive and response to my request asking them to deliver the package to a pick-up point and just randomly brought the package to my house next day without any notice (I was lucky my girlfriend was accidentally at home and received the package). Also, their customer service had zero response; I tried contacting them numerous times, and nobody answered. Long story short, I never had such an experience when you sent the packages via PostNord.