UPDATE: Customer service was great! Was initially dissapointed but as with any company, good customer relations is 80% of the experience. They seemed very knowledgable on the ingredients too! They also processed a refund no questions ask (I've had to pull teeth to get companies to do so before). I updated to 4 stars, the last star being the product I didn't like being subjective. (Appologies if this posts a duplicate review instead of updating :P) Unfortunately I wont be ordering again. **I'm sure people like the flavor**, but I didn't, and I fear that the undesirable flavor permiates the product line as a fascet of whatever primary ingredient it is I dont like. Do take a chance for yourself, but this is my experience solely: A quick [relevent] story: So I have been drinking Soylent-brand meal shakes since their version 1.3. Every new version of Soylents was fundamentally different and took adjustment but was never terrible. The Soylent company then released v1.9 which had a taste profile that was unstomachable. It was like the taste of vulcanized rubber + orange juice while licking a 9-volt battery. (Why the 9-volt? It shocked my teeth from being so sweet.) So, I switched to Plenny (unflavored "neutral") around 2018 and loved it! Covid happened so I took a break. Coming back, I ordered their new flavors as a substitute seeing as they no longer offer the unflavored offering. To my dismay, it too has this same flavor profile as Soylent! What the heck is going on?! I tried comparing ingredients but couldn't find the common denominator. I thought perhaps it was Sucralose, but I am very familiar with the stuff. I buy sucralose powder and make my own 'simple syrup' for my iced coffee (I'm a tinkerer by heart). I do wonder if the new flavors have too much sucralose for my liking?, and a skewing of an otherwise good flavor profile (Its the aftertaste). The initial taste is light and smooth. Oh! I have an expired bag of unflavored. I did end up making a shake with it after not liking the new flavors. I was lucky and the expired JimmyJoy didn't spoil (usually the oils go rancid in powdered food). But it tasted amazing! So I dont know... something is different that isn't overtly obvious by comparing ingredients. Anywho, I wish JimmyJoy the best! It looks like there is a pretty big market here and I love their adherence to trying to do more of a "clean label" product as opposed to competitors. Respect. As for me, I am regrettably moving onto making my own >_>