AVOID VICKY / VICTORIA on customer services phone line, she interrupts constantly, she's bossy, condescending and she has no care about your issue, she will make that clear by repeatedly interrupting and refusing to listen damanding your order number so she can quickly get you off the phone because she has zero sympathy that you are unhappy, she just wants your order number and to get you off the phone. She is by far the worst/rudest customer services person I have ever spoken to. Blatantly disrespectful. And she will tell you that you will NOT be notified when your package is arriving when in fact you are notified and given a one hour time slot of delivery.