Extremely horrible and terrible experience. Furthermore, this was the first time I placed an order for the Ginseng Mouthwash from jml. Item supposed to be delivered +2 working days. I was patience enough to wait until 1 week later and found something not right. So called and asked and they kept saying they don't not have my order number. They tracking status and delivery details were unavailable. The amount had been deducted from my bank account too! Called up and kept claiming don't have my particulars where in fact I had created an account and all my particulars were correct. Need to keep chasing them and asked. Very lousy service!