Do NOT touch this company with a barge pole! We had windows fitted in May 2014 and the results were horrifying-scratched glass, squint sills, gouges on the UPVC surrounds. Called the out and a full refit had to be done. In the process they made a hole in the plaster in my son's bedroom. After many phone calls chasing the plasterer and reporting more faults we finally had a 2nd refit in May 2015!!! Thankfully a better one that we are happy with. Trying to get compensation for the upset and inconvenience and also for the redecoration of my son's room. What are they offering me? £250!!! Laughable. Horrific, lazy, work shy and incompetent firm with the same type of employees. Use them at your own peril