just received my Samsung Gear Fit 2 Pro back from Joe's, never heard of these guys before. I called Samsung first to see if they would accept it for repair, but being out of warranty they asked for $150. that's almost what the darn thing cost originally!! ;( So I did some research online and found Joes .....I haven't been able to wear my watch in over a year because it was badly cracked. It came in the mail today, It is perfect!!! I just charged it up, synced to my phone and just like that, I'm back in business! The entire process was so easy and they kept in communication the entire time; it took less than 10 days (including weekend) to send, fix, return and wear my beautiful "newish" gear, thanks so much guys... you ROCK!!!!!!!!!!!!!! Oh, and less than half the cost Samsung offered. By the way, it is obvious the care and concern that went into this repair, my watch looks completely brand new! I am soooo ooh happy with Joe's...Highly recommend!!!