I accessed your page for the first time today looking forward a specific course. It was reduced in price, which actually I was happy to pay. Then several things happens that have dissuaded me:
1. Your page shot out a marketing pop up screen offering me a full free course if I signed up to your mailing list. I did. I received a code in the email.
2. I added the course to the basket. Your page automatically added a pdf certificate additional cost, which you ‘claim’ is at 50% off at a cost of £11. Do you honestly charge £22 for a pdf certificate which is automatically produced, with zero human interaction?
3. I applied the emailed code to the coupon box in the checkout. Not only did it not apply the ‘purported’ free nature of your offer, it gave me an error message saying that this code has expired.
I’m sorry to say if this is the experience you give to new customers, I don’t want to experience what you’d do to existing customers.
I thus bow out of your ‘amazing’ discounts and fake discount codes.
3 years ago
John Academy has a
4.7
average rating
from
583
reviews
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