Placed an order and money was deducted within a day - over £1600 of an order nearly 3 weeks ago. Didn't hear anything and couldn’t see my order on the website, so emailed them and got a response 2 weeks later blaming COVID. No phone calls been taking. Then I get an email indicating the order has been dispatched delivered. It has not been and I’ve provided emails of the same from the delivery company. Not one response from them in the 6 days Since I emailed and continue to do or a call to indicate they will or try to look into it to resolve It. Their service department is an embarrassment and I’m still not sure how to get it resolved. All the time they still have taken for the order. Do not order anything from this company.