Exceptionally Poor Service I have ordered many times from John Craddock and understand that we are in unprecedented times John Craddock currently owes me about £50 in unfulfilled orders I have been phoning and emailing for about 6 weeks but have received no reply. The next thing will be to contact visa for a charge back. I know times are difficult but even if Craddock staff are furloughed surely they can pick up emails at home? Sorry John Craddock but the customer service leaves a lot to be desired I have other Landrover friends and they are all avoiding buying from John Craddock due to similar circumstances I don’t usually do reviews unless things are exceptional This is exceptionally poor Day after leaving review received 7 emails of complete gobbledegook Just want plain english eg Sorry we have issued a refund Still no response I have been on hold for 55 minutes I have emailed several times Edit Delete Share