Sunny glade stayed in chalet 48. Arrived 15th May 2023 for 4 night stay left after 4 hours. On arrival went to get cups out for cup of tea cups were all coffee stained cutlery not been washed up had dried food on them plates dirty so washed all before using. All wardrobes had no doors. Sit on sofa and touch TV that close tucked in a little corner. Sofa and bed made you Itch. Wet floor shower dirty and rusty not the place you would want to take a shower. The whole place needed a complete deep clean. Food was expensive frozen rubbish £8.50 for frozen lasagna £9.00 for from formed fish and chips. Dog bin by carpark over full smelling very bad. Was so unhappy decided to leave took keys to reception but was closed gave keys to bar staff asked if had told reception but how can I when closed. Tuesday 16 the May 2023 called park to check they had the keys, told they were waiting to speak to park manager and would call me back. Today is Friday 19th May 2023 still had no phone call from park. Called head office informed because I left the park was not able to give refund. How could I report my issue's if reception is closed. All I can say is my dog has stayed in cleaner dog kennels.