bided on a shower unit which was described as worth £800 i won the lot and when the item was delivered it had no thermostatic shower valve with it, I emailed john pye who sent me a picture of the lot showing no valve but showing a closed box under the shower head which one would presume was the valve. cut a long story short they have refused to refund me as sold as seen ,so i ask why show a closed box if nothing inside then write a description saying worth £800 when clearly its not even worth £100 without the valve. John pye deliberately misleads you so be careful. Very very disappointed that they work this way