We purchased a coffee maker SAGE BARISTA ( lot 644) 29/06/21 delivered within couple of days ( delayed dpd blaming John Pye and other way around) after finally receiving the item ( buzzing)we unboxed and followed the provided instructions to operate the machine ( filing with water and coffee beans) huge disappointment the coffee grinder NOT working ,which makes this expensive machine just a useless dust catcher. Now from your previous email you mention that customers are free to check the items and you provide so many sockets to see the machine working before purchasing but to be fair nobody in his right mind would travel to an auction site with coffee beans in their pockets.