Viewed an item on the Marchington web site - usually they have several photo's of the items for sale. The furniture you can usually see if there is any damage. The item I was interested in was a small desk it was boxed so you could not see the item. There were 3 pictures of the desk. One was lifted from the La- Redoute web site the other two were of the box. As I live a two hour drive from Marchington I asked if they could tell me if there was any damage to the item. I was told I should have viewed the item not very good customer service especially for a blue badge holder. Several years ago you could telephone and they would have a quick look, but now the customer service is so bad they discriminate against the disabled. Date of experience: 28 March 2023