Unfortunately you pay premium delivery charge, the company furdeco, almost four weeks since the auction invoice was paid explained: they seldom deliver to my area so cannot tell me when the delivery will arrive. I suggested, one week two or three, the person I spoke with said sorry we can’t tell you… I contacted John Pyne Customer Services to be told the package is with the courier and that I would just need to wait. I was informed to complete a customer inquiry form on their site as that was their process…. Three weeks later, three different calls today - enough energy expired my side…. Just be careful and learn from the experience of others…