This was my first time dealing with Johnstown Garden Centre and I could not be happier with the level of attention I received and with the quality of the plants I purchased. Buying plants online for the first time ('m also new to gardening), I was a bit concerned about the quality I would receive because you're having to depend on another person choosing the best looking plant for you. So when my plants arrived (I ordered nine house plants and four outdoor plants) I was delighted they were all young and healthy, but also well enough progressed to already be decorative in a nice pot or planter. The plants were also very well packaged, each individually wrapped so that there was no earth spillage or plant damage on arrival. Communication with Johnstown Garden Centre was also very prompt and helpful. I ordered an additional plant in a separate order about an hour after placing the first order. However, I did not follow the directions correctly and so incurred a second delivery charge. I emailed them about my error and they quickly emailed back within a few hours to tell me they have now refunded the second delivery charge, and also added some useful advice about one of the plants I purchased which needs particular attention when planting (a climbing rose). It's great knowing I have found a reliable online garden centre that is good for plants and advice when required. Because I'm new to gardening the personal touch of the added advice was a welcome bonus. I should add that their prices were better than the other two online suppliers I was considering. I would highly recommend this company and I'll definitely be buying from them again.