I specifically wanted to source the plants I purchased on line and JGC were the only supplier I could find. As I live in a remote location and was also wary of purchasing plants on-line I was very pleased with the whole process of dealing with JGC and the quality of plants received. Pre ordering I placed an enquiry on JGC website in relation to the number of plants I might require and received a text referring me to a website -https://goo.gl/WJh9NO to check response from JGC but was unable to access this site-this is the only negative feedback I have in relation to an overall good experience and will continue to check website for any future plant requirements. Thanks. Lily Grifffin