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Anonymous
I had high hopes for Join Sequence and was very excited to begin my journey. While I was initially able to get a prescription for Wegovy, it was not covered by my insurance--I did get the coupon, but the price for Wegovy was still around $1,000 per month. This is not the problem, though. I was happy with the results from the prescription, in tandem with my own diet and exercise routine. However, I could not continue to pay $1,000 per month. Sequence tried prescribing a few other GLP1s and all were declined by my insurance. I took a break from Join Sequence because of this. I returned to Join Sequence after receiving both a PCOS and prediabetes diagnosis from my OB/GYN and PCP, respectively. I need help and am doing the best I can on my own. This time, I suggested Ozempic, given my recent diagnoses. Sequence submitted a prior authorization which was declined immediately, and they happily charged me a $90 subscription fee for nothing (all of the other options had already been declined and the only available option would interact with a medication I already take). The reason that I am so dissatisfied, other than wasting so much money, is because when I went to my PCP for my annual, my PCP was able to get me Ozempic fully covered by insurance. My PCP had the same exact information available to her that Sequence had available to them. To reiterate--Sequence did not spend time "advocating" for me and was unable to get anything covered by insurance. Yet, my PCP was able to have it covered by insurance within 24 hours. There is no patient advocacy in Join Sequence and they are happy to take your money while providing no customer service. Unless you have a concrete Type 2 Diabetes diagnosis and/or aren't interested in GLP1s, don't bother with this company and just make an appointment with your PCP.
1 year ago
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Sequence has a 3.1 average rating from 392 reviews

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