Sequence was great when I first started about a year ago. The staff were very attentive and responsive, but that has changed in the last few months. Had to switch treatment and insurance wouldn't cover new treatment. Sequence was unable to assign with getting my insurance company to cover the new treatment and suggested older medication that isn't effective. They will convince you that they can help with your insurance company when you first sign up, but they are unlikely to get your medication approved. Only join if you want to pay out of pocket or have a documented diagnosis. The monthly fee is not worth the service provided.