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P.O.
I was offered participation through Weight Watchers. Based on the information provided, the Sequence program offered, in addition to access to weight loss medications, a personalized program including nutrition support, fitness plan, and coaching/support along the way. I signed up for a 3 month plan ($64/mo) plus a $49 intake/clinician meeting via Zoom. What isn't explained up front: 1) the meds cost between $1000-1500/month if your insurance won't cover them and 2) if you aren't willing to shell out the out-of-pocket drug costs, the other aspects of the Sequence program, (nutritionist, fitness, coach) are not available; 3) when you sign up for a 3-month plan, you cannot 'unsubscribe' until after the contract period. After my initial 'consultation' I was informed via a text message that I wasn't a suitable candidate for their 'program' and I had been 'unsubscribe' from the program. Nice tough, eh? How insulting! To make certain I am not charged the 3-month contract fee, I contacted my CC company and put a block on any future charges. I also contacted WW because their website is misleading. I wonder how far up the complaint chain that will go.
1 year ago
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Sequence has a 3.1 average rating from 392 reviews

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Alice, Customer Support

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