Firstly, please be aware that most of these meds are not covered by insurance and the ones that are covered are not available due to nationwide shortages. If you fail to secure the medications, they do not give you a refund like other online programs. Shop around or you can end up paying a lot of money without the proper medications you need. Secondly, the team is very slow to respond and not really helpful. If you have an issue, it can take days to resolve if at all. I felt like i came up with most resolutions. And lastly and most importantly, the doctors are terrible. Not only is he very slow to respond, i don't believe he reads my file and past issues. It is like the doctor power responds to a few key words in your message, therefore you get the incorrect answer and have to wait another few days to try and get a resolution. Worse than that, I will write detailed questions asking for specific responses only to get an extremely short generic answer, not even answering my questions. Very frustrating. You are better off asking your primary care physician to write you a script as this Company adds no value in terms of support or in obtaining the medication.